Furniture delivery in France and Europe: SENHO logistics

At SENHO, logistics does not begin once the order has been placed. It is an integral part of the customer experience.

All SENHO furniture is stored, prepared, and shipped from our logistics platform located in Amblainville, in the Oise department, France. This central warehouse is operated by our logistics partner VENTE-UNIQUE LOGISTICS.

This centralized organization enables us to offer reliable furniture delivery in France and several European countries, including for bulky products such as beds, sofas, mattresses, tables, and storage furniture.

Where are SENHO orders shipped from?

All SENHO orders are prepared at our warehouse in Amblainville, in the Oise department, before being handed over to the carrier selected for final delivery.

Centralizing our inventory in France enables us to coordinate more effectively:

• product availability;
• order preparation;
• shipment tracking;
• delivery information;
• communications with carriers;
• after-sales service.

Your furniture is therefore not shipped directly by a multitude of suppliers. It is handled from our French logistics platform before being transported to your address.

Which countries does SENHO deliver its furniture?

From our warehouse in France, SENHO currently delivers its furniture to the following countries:

• France;
• Belgium;
• Switzerland;
• Germany;
• Italy;
• Spain;
• Portugal;
• the Netherlands;
• Luxembourg.

The delivery methods, timescales, and carriers may vary depending on the destination country, delivery address, package dimensions, and type of product ordered.

Which carriers handle SENHO deliveries?

SENHO works with a network of carriers specializing in the delivery of furniture, bulky packages, and heavy products.

Depending on your address and the characteristics of your order, delivery may be entrusted to:

• Vente-Unique Delivery;
• VIR by JP HOME;
• DHL;
• Swiss Post;
• Bellereaux;
• Charpiot;
• BRT;
• Rhenus Logistics;
• Tamdis;
• MRW;
• GLS.

The carrier is not chosen at random. It is selected according to several criteria:

• the country and delivery area;
• the weight and volume of the packages;
• the number of packages making up the product;
• the equipment required for handling them;
• the services available in your area.

This approach is particularly important for the delivery of bulky furniture, which cannot always be handled like ordinary postal packages.

How is a SENHO order delivered?

The delivery of a SENHO order generally takes place in four steps.

1. Order confirmation

After your payment has been approved, your order is sent to our logistics platform in France.

2. Preparation at our warehouse

The order is prepared at our Amblainville warehouse. This step generally takes about two business days, depending on the order time, product availability, and warehouse activity.

3. Scheduling an appointment with the carrier

For bulky furniture, you will generally receive a text message, email, or call from the carrier to choose or confirm a delivery date.

Remember to check:

• your text messages;
• your email inbox;
• your junk mail folder;
• calls from numbers you do not recognize.

Carriers' automatic messages may sometimes be classified as spam.

4. Delivery to your address

Once the appointment has been confirmed, delivery generally takes place within three to six business days, depending on:

• your address;
• the available delivery routes;
• the selected carrier;
• the order dimensions;
• your availability to receive the delivery.

These time frames are indicative. They may be longer for certain islands, remote areas, mountainous regions, international destinations, or periods of high activity.

Do I need to be present to receive a SENHO piece of furniture?

Yes. Someone is generally required to receive a SENHO order.

Our beds, sofas, tables, mattresses, and storage furniture are often delivered in heavy or bulky packages. The carrier must therefore ensure that someone is present to:

• receive the packages;
• check their number;
• immediately report any visible issue;
• sign the delivery document when requested.

We recommend confirming only a time slot during which an adult will actually be present at the specified address.

Why does the delivery of bulky furniture require specialized logistics?

Delivering a piece of furniture is not simply a matter of leaving a small parcel in a mailbox.

Bulky products require specific organization because of their:

• weight;
• length;
• width;
• number of parcels;
• fragility;
• handling difficulty.

A bunk bed, sofa, or large table may be divided into several parcels, each weighing several dozen kilograms.

These products must be stored, handled, and transported with suitable equipment. They must also be entrusted to carriers with networks capable of handling oversized parcels.

That is why SENHO selects the carrier based on each order and destination.

Centralized inventory management from France

SENHO's European logistics relies on centralized inventory management from our French warehouse.

Product and order information is synchronized between:

• SENHO websites;
• partner marketplaces;
• our logistics platform;
• our customer service;
• carrier networks.

This coordination helps us maintain more reliable stock information, process orders efficiently, and track their progress through to delivery.

It also makes it easier to intervene when information needs to be corrected, for example in the event of a change of address or when the carrier needs further details.

Logistics adapted to SENHO's European expansion

SENHO is gradually expanding its presence in several European countries while maintaining a centralized logistics base in France.

This organization enables us to serve different markets from a single fulfillment center, with common procedures for:

• receiving products;
• storage;
• order preparation;
• shipment monitoring;
• transmitting information to carriers.

The goal is simple: to offer an experience that is as clear and reliable as possible, from placing the order online to receiving the furniture.

A furniture brand committed from order to delivery

At SENHO, we believe that a good shopping experience does not end with choosing the product.

It also includes:

• clear delivery information;
• accessible tracking;
• a suitable carrier;
• customer service available in case of difficulty;
• an operation capable of handling heavy and bulky furniture.

As SENHO continues to expand across Europe, our priority remains the same: to offer functional and attractive furniture, supported by reliable logistics from our warehouse in France to the customer's home.

Frequently asked questions about SENHO delivery

Where is the SENHO warehouse located?

SENHO orders are prepared at our logistics platform located in Amblainville, in the Oise department of France.

Is SENHO furniture shipped from France?

Yes. Orders are stored, prepared, and shipped from our French logistics platform in Amblainville.

Which countries does SENHO deliver to?

SENHO currently delivers to France, Belgium, Switzerland, Germany, Italy, Spain, Portugal, the Netherlands, and Luxembourg.

What is the delivery time for SENHO furniture?

Order preparation generally takes about two business days. After the appointment with the carrier has been confirmed, delivery usually takes place within three to six business days, depending on the destination and availability.

How do I choose my delivery date?

For bulky furniture, the carrier will generally contact you by SMS, email, or phone to choose or confirm a delivery time slot.

Do I need to be present for delivery?

Yes. Someone is generally required to be present to receive furniture and bulky packages.

Can I track my SENHO order?

Yes. Once your order has been handed over to the carrier, you will generally receive a tracking link or information to help arrange delivery.

Which carrier will deliver my order?

The carrier depends on your address, destination country, package weight, package dimensions, and the type of furniture ordered. SENHO selects the most suitable logistics solution from its network of partners.

Is delivery available for bulky beds and sofas?

Yes. SENHO works with carriers capable of handling beds, sofas, mattresses, tables, and other bulky furniture. The exact arrangements depend on the product and destination.